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At LogMeIn, we imagine you working without constraints or friction; and then we find ways to make it a reality. We think technology should know how you work best, so you can do your best work.

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    White papers

    TSIA 2015 Remote Support Trends

    2020-01-22T13:27:00Provided by

    As of 2015 remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits.