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White papersHarness the Potential of SAP HANA with IBM Power Systems
Across industries, SAP is at the heart of companies that are undertaking digital transformation initiatives. As SAP customers plan the transition to the SAP HANA platform they need the right infrastructure to take full advantage of SAP HANA solutions. IBM Power Systems provide an excellent basis for the SAP HANA ecosystem.
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White papersEnterprise Messaging in The Cloud
Why is messaging so essential to your success in the emerging cloud environment? Because it provides data resilience, performance and simplicity across your IT infrastructure.
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White papersRe-thinking Enterprise Tech Support for the World of Internet of Things
Way back before the phrase “Internet of Things” was hot (in fact, way back before there was an Internet), there were connected ATM devices. The ATM was actually pioneered by IBM1 in the 1960s and 1970s and went on to change the face of banking. 24/7 availability gave customers more options while also freeing up time for bank workers to sell additional services and provide support, rather than just handling money.
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White papersExplore, Analyze and Interpret Information for Better Business Outcomes
Begin your journey toward becoming a cognitive enterprise and start gaining unprecedented value from your own data. Watson Explorer reduces unnecessary research time and allows enterprises to work smarter and faster. Read this brochure to learn how Watson Explorer combines content and data with cognitive computing capabilities to help your organization work more efficiently and make better decisions.
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White papersThe IT Architects Guide to File Gateway Consolidation
This white paper outlines five key characteristics that IT architects should look for in an enterprise file gateway solution as a part of a larger MFT strategy: DMZ edge security; Integration across a diverse technology stack; Enterprise-scale and performance; High availability, failover and disaster recovery; Operational visibility, monitoring and reporting.
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White papersIBM: An obligation to future generations
Every industry, including the industry of government, is facing digital disruption. Seventy-five per cent of government leaders say traditional business models are not sustainable in the current environment. The public expects the agility and efficiency found in the private sector, and governments must appeal to new workers with the skills to meet these requirements to attract investment and grow economies. Physical and cybersecurity alone demand significant increases in investment and oversight. For many governments, it may take time to re-examine their role in society and re-imagine how to achieve sustained success. This IBM whitepaper looks at what provocative changes can be made to help the government-industry.
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White papers#DataDecoded for the Modern Enterprise
The conversation has been growing around data preparation. What started as a push for self-service access for specific use cases has now expanded to operationalizing a data pipeline across the enterprise. This has created an opportunity for greater collaboration between IT and the rest of the business to create efficiencies and eliminate workflow silos in the interest of propelling data strategy forward.
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White papersEmpower your business with continuous communications
Key technology trends and user preference shifts are changing the way businesses communicate and collaborate today. Enterprise solutions must be simpler to deploy, more intuitive to use, and must enable today’s mobile users the ability to collaborate effectively wherever they are. At the same time, they must deliver a secure and seamless communications experience. Smart companies must catch on or be left behind.
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White papersSolve the Enterprise Communications Crisis with an Open Cloud Strategy
There is a crisis in enterprise communications and collaboration, due in large part to the diversity of technology and application silos that create user complexity and confusion. As cloud and mobile become the convergence points for enterprise communications and collaboration, enterprise planners have to focus on a global open cloud strategy to facilitate effective internal and external collaborative business workflows.
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FeaturesThe beach nobody can touch
This is the story of one perfect beach. There are hundreds of pristine white-sand beaches along the coast of Thailand, but one tiny bay, almost hidden by limestone cliffs, has obsessed the world. For years, people would come in staggering numbers hoping to step into “paradise”. One day last year, ...
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White papersInsights from C-suite executives who have unlocked their organisation’s digital potential
Digital transformation. As a CIO, you’ve been hearing this term for a few years. But true digital transformation is no longer a buzzword or a far-off prospect — it’s a necessity for any organisation seeking ongoing business success. CIO’s who embark on a comprehensive digital transformation initiative can expect a remarkable competitive advantage with your organisation reaping considerable rewards
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White papersConditions for the Information System Department that Leads Digital Transformation
As business digitization accelerates and IT systems diversify, the challenges faced by the information system department are diverse.
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White papersVisibility to Multi-Cloud Measurable outcomes from CMDB
For many customers, migration to the cloud is a transformational journey.
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White papersElevating the service experience for all users with enterprise service management
Enterprise service management is a growing ITSM and business trend, which comes with a proven way to improve organisational performance and outcomes.
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White papersLeaving legacy IT is easier than you think
Slow, fractured and inefficient is no way to run IT. Yet, sadly, that’s the situation for many organisations saddled with an outdated, on-premises legacy IT service management (ITSM) tools. Old-school tools lack the capabilities needed for digital transformation, with time-consuming, costly upgrades.
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White papersPopulate and maintain your CMDB with ServiceNow Discovery
Visibility into IT infrastructure is mission-critical. For IT to gain visibility, it faces the challenge of consolidating, maintaining and understanding complex configuration data.
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White papersA practical approach to ITIL: 4 adoption 10 mistakes to avoid and 10 steps to follow
ITIL adoption is widespread, with tens of thousands of organisations already reaping its benefits globally. But, as with any new ways of working, there are several common ITIL adoption mistakes to avoid.
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White papersThe Total Economic Impact Of ServiceNow Governance, Risk, and Compliance
Explore the Forrester report on the ServiceNow GRC Platform examining the potential return on investment (ROI) enterprises may realise by deploying GRC. Learn more about: Total Economic Impact framework constructed by Forrester for organisations considering implementing ServiceNow GRC; Quantified and Unquantified benefits by implementing ServiceNow GRC; The GRC customer journey
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White papersUnified vendor risk management with Now Platform
Explore how ServiceNow has evolved into a holistic enterprise service management offering. Learn more about the new Now Platform and how it provides a centralised process for managing an organisation’s vendor portfolio.
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White papersThe road to transforming the customer service experience
Discover the road to a modern customer service experience. Learn more about: The top three priorities for every contact centre; Roadblocks to success for customer service departments; A new roadmap for a successful customer journey
